HELP & SUPPORT

Frequently Asked Questions

Everything you need to know about iHerd management software, mobile features, pricing, and payments.

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iHerd offers tiered pricing plans structured to match the scale of your farming operation:

  • Package 1: P50.00 – Ideal for small-scale herds and entry-level digital tracking.
  • Package 2: P150.00 – Designed for growing commercial farms with extended inventory controls.
  • Package 3: P300.00 – Full-featured suite for large ranches with multi-user access and deep analytical reporting.

You can view full package details or upgrade at any time on our Subscriptions Page.

We accept a wide range of secure payment solutions for both local and international users:

  • Visa Cards: All standard Visa Credit, Visa Debit, and Visa Electron cards issued by any bank worldwide.
  • Mastercard: All Mastercard Credit and Debit cards.
  • Local Bank Transfers (EFT): Direct transfers within Botswana banks.
  • Mobile Payments: Supported local mobile money gateways.

All transactions are processed through encrypted 256-bit SSL gateways to guarantee security.

Yes, 100%! We understand that farmlands and cattle posts often suffer from weak or non-existent cellular coverage. The iHerd mobile application features complete offline mode capability.

You can log vaccinations, tagging, births, animal transfers, weights, and sales directly in the field without any internet connection. Once your mobile device reconnects to Wi-Fi or cellular data, your offline records automatically sync to the cloud seamlessly.

Yes. While iHerd is proudly citizen-owned and based in Botswana, our platform is cloud-based and accessible to farmers anywhere in the world.

Farmers across Southern Africa and beyond can download the mobile app, register an account, select their preferred currency settings, and start managing their livestock inventory globally.

iHerd supports comprehensive record management across multiple livestock categories, including:

  • Cattle: Beef & Dairy herds, breeding bulls, calves, and feedlot stock.
  • Small Stock: Goats (Boer, Dairy, indigenous) and Sheep.
  • Pigs / Swine: Sow breeding cycles, litter counts, and fatteners.
  • Poultry & Other: Flock management, horses, and game farming options.

Each animal type comes with customized tracking metrics relevant to its species (e.g., lactation cycles, shearing dates, or calving records).

Yes. iHerd (Pty) Ltd is a Botswana Qualifications Authority (BQA) accredited consultant. Our specialized physical record-keeping books bear the official Botswana Pridemark, and our hybrid training programs comply with national agricultural excellence standards.

You can get started instantly by visiting iherd.co.bw/iherd to launch the application or download our Android / iOS mobile clients.

Still have unanswered questions?

Our team is available to assist you with system onboarding, package upgrades, and customized farm setup.

Get Started →
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